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hi@reflectionspace.ioFrequently asked questions
How do I sync my reflections across devices?
On iOS, Reflection Space syncs automatically via iCloud — make sure you're signed into the same iCloud account on all your devices and that iCloud is enabled for Reflection Space in Settings → [Your Name] → iCloud → Apps Using iCloud. On Android there is no cloud sync: your data stays on the device, and you move it between devices with a full backup file from Settings → Export Full Backup, restored on the new device.
Is my data private and secure?
Your reflections are stored on your device — and on iOS, if you enable it, in your personal iCloud. There are no first-party servers, accounts, or analytics in the app — nothing leaves the device unless you bring your own key.
How do the AI features work?
AI features are optional. Insights can run on-device — with Apple Intelligence on supported iPhones (iPhone 15 Pro or later, on iOS 26), or with Gemini Nano on recent Android devices. For cloud AI you connect your own API key for OpenAI, Claude, Gemini, or Grok; the key is stored in the iOS Keychain or Android Keystore, and your content goes directly to the provider you chose — we never see or store these interactions.
How do I set up reflection reminders?
Open a template, enable its reminders, and set the schedule and times — morning, midday, or evening. Then make sure notifications are allowed for Reflection Space in your device's Settings.
Can I export or backup my reflections?
Yes — Settings has a full export that writes everything (your templates, questions, metrics, and every entry) as plain text you can save or share. On both platforms you can also export a complete backup file that restores everything on another device; on iOS, iCloud additionally keeps a synced copy.
How do I restore my purchase?
Go to Settings within the app and tap 'Restore Purchases.' Make sure you're signed in with the same Apple ID (iOS) or Google account (Android) you used for the original purchase. If you're still having issues, please contact us at hi@reflectionspace.io.
How do I cancel my subscription?
Subscriptions are managed by the store you bought them from. On iOS: Settings → [Your Name] → Subscriptions, find Reflection Space, and tap 'Cancel Subscription.' On Android: Google Play → Payments & subscriptions → Subscriptions, select Reflection Space, and cancel. Either way you keep access until the end of the current billing period.
How do I delete my data?
You can delete individual reflections or whole templates directly within the app. To delete all data, uninstall the app, which removes its local data. On iOS, also clear the iCloud copy via Settings → [Your Name] → iCloud → Manage Storage → Reflection Space; on Android there is no cloud copy to clear.